Privacy Policy Summary

This privacy statement discloses the privacy practises of www.atlasunderwear.com.au. All information you share with us through any and all activities are kept very safe and secure to ensure your information is kept as secure as possible. 

Contact details

Our contact details are:

• Name of Company: KBRO INVESTMENTS PTY LTD
• ABN: 91 622 208 575 
• Trading Name: Atlas Underwear
• Email address of the Atlas Support Department: hello@atlasunderwear.com.au

 

Contents:

 

1. About our privacy statement
2. What information we collect
3. Use of information collected
4. Our obligation to your privacy 
5. Security & Disclosure
6. External Links
7. Correcting or changing personal preferences
8. Complaint process
9. Changes to privacy policy. 

 

 

1. About our privacy statement
This statement discloses all the practises used by atlasunderwear.com.au and outlines what information we collect, the ways in which information is collect in, how the information is and how any preferences may be changed and altered.

2. What information we collect
Depending on the type of relationship you have with Atlas Underwear (supplier/consumer/employee) the information collected varies on what is required for us to process and fulfil your needs best. Where reasonably practicable, all information collect will be collected directly from you. We may collect personal details such as your name, contact number, home address, email address, gender and date of birth, delivery address and payment method details. Occasionally we may also collect other personal information from you so that we can improve the services and products that we are offer.
In addition to these if you are an employee we may collect and store information in relation to individual contracts/roles, name, contact details, information relevant to your engagement with us including qualifications, length of engagement, resume, current and former employment details, pay rate and salary, bank details, feedback from supervisors and referees, training records and logs.
Some information is automatically collected when you use the site. In addition to any other information listed above we may also need to collect other information permitted by law to enhance your customer service.
Any information given about other people (for example friends and family) then the act of entering the information will confirm that you have received concent from them to do so and that they are aware of the information in this policy and how the information is collected and used.

Failure to provide certain information can result in an inability for us to preform services or inhibit the leave of service or support we can provide.

3. What we do with the information we collect
Generally all information is collected in order to preform day-to-day business operations that we would not be able to perform otherwise, or that would be made considerably harder to perform without the relevant information. Whenever possible we will notify and inform you of what the collected information is being used for.
Information may be used to also contact you through email and text in order to help track orders, inform you of any updates to term and conditions and any promotional information that we believe would interest you. We will not send anything that has not been consented to by you, or that is otherwise not permitted by law.

4. Our obligation to your privacy
At Atlas Underwear the security of our customers, suppliers and employees information is of utmost impertinence to us. We take the privacy of this information very seriously and will only use any information provided with your consent and whenever it is necessary to perform any services for you or any other business related operations. Only fair and lawful means of collecting personal information will be used and were reasonably practicable all information collected will come directly from you.

5. Security & Disclosure
All information obtained will be treated as private and confidential. The only times information will be disclosed is for the purposes for which it is collected and reasonably expected to be used by you, for other reasons consented to by you and as otherwise authorised by law.
We may disclose personal information to third parties are essential and aid in the operations of business. This may include this such as, our postal couriers, Shopify, analytics and search engine providers that assist in helping to improve the efficiency and optimisation of business activities and procedures, those who assist in marketing and promotional campaigns, parties that we are permitted to disclose information by law (eg. government agencies), third parties where reasonably required to protect our customers and rights, third parties that may wish to acquire are assets and takeover business operations.
Shopify stores credit card data for direct gateway payments made through the online store. This information is encrypted and stored only as long as is needed to complete purchase transactions. Atlas Underwear does not hold or have access in any way to your payment information. After the transaction has been completed all you purchase transaction information is deleted. For further information please refers to Shopify's Privacy Policy.

6. External Links
Any links on the site that redirect you to third parties, plug-ins or other applications may allow those third parties to have access to you personal information. This includes links to sites such as social medias (eg Instagram and Facebook), we have no control over these third parties and are in no way shape or form responsible for the privacy practises they employee.
All third party sites will have their own set of terms and conditions as well as privacy statements. Please be aware of this and use these third party sites and applications at your own discretion.

7. Correcting or changing personal preferences
To correct or change any personal preferences you may contact us on hello@atlasunderwear.com.au. You may request to change or alter any personal information at anytime and we will alter or amend these changes. Request to modify information or preferences may be refused, in the rare event that this does occur we will prove reasoning. We are not obliged to correct any of your personal information if we do not agree that it requires correction and may refuse to do so. Requests are generally refuse when it is unlawful or when we deem that the change is unnecessary and may cause complications in the fulfilment or operations of business activities.

8. Complaints process
For any complaint please reach out to hello@atlasunderwear.com.au. At Atlas Underwear we take all complaints very seriously and will respond as quick as we reasonably can, we will work vigorously with you to amend or rectify any issues that you may have.
If for any reason you are not satisfied with our treatment or response to any complaints you may contact the Australian Information Commissioner on 1300 363 992 or at enquiries@oaic.gov.au

9.Changes to Privacy Policy
Changes to the privacy policy can be made at any time. These changes will be posted on this page as soon as they are made and where possible and necessary we will send an email notification to alert you of any changes that may impact you. We ask that you refer back frequently to see any changes or updates made to remain fully informed.